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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Dougherty

August 27, 2025

5  out of  5
rating by James Dougherty
"I enjoy dealing with Courtney and her staff, they are always there to answer any questions and help you find the right coverage. They also find a little time for a little friendly conversation and always have a welcoming smile!"
We responded:
"Thank you Jim! We just want you to know that we enjoy your visits as much as you do! Thank you for giving us the opportunity to take care of all of your insurance...and thank you for always making us smile!"
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Svetlana Reina

August 18, 2025

5  out of  5
rating by Svetlana Reina
"Our entire family have been with Courtney Day Lisk State Farm agency for about 7 years. The best one we ever had before. Always competent, professional, and very friendly. They always there for you whoever you have a question or a problem related to insurance. They know all their clients and treat them like a family. I give five stars and would highly recommend this agency to my friends and whoever asks me for a referral. Thank you, Courtney, thank you a great team of hers! Svetlana R Moscow, PA"
We responded:
"Thank you for much for sharing your kind words and feedback. It has been an absolute pleasure to take care of your family's insurance needs over the past several years. We will always be here for you and will do our best to make sure you and your family are protected. Your family is an extension of our family!"
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Samantha Krisa

August 15, 2025

5  out of  5
rating by Samantha Krisa
"Courtney is the kindest and easiest insurance agent to work with! She’s made the process of switching companies stress free while giving me more coverage than I previously had for an insanely better rate! If you’re hesitant and need help, Courtney is extremely friendly and knowledgeable throughout the whole process. Highly recommend her!"
We responded:
"Thank you so much for your sincere review, Samantha! We truly enjoy helping our customers every step of the way and work hard to make the transition as seamless as possible. It's great to hear that you had that experience. It is always a win-win when we can offer you better coverage and save you money! Welcome to State Farm 😊"
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anthony fortino

August 11, 2025

5  out of  5
rating by anthony fortino
"Melanie was awesome. She handled my issue, which quite possibly could have been my fault, with professionalism and patience. The results were fantastic, favorable to me, and although required some back and forth correspondence, were yielded very quickly. Highly recommend, thanks so much!"
We responded:
"Thank you for sharing your recent experience with Melanie. I am so glad that the end result was positive and favorable for you. It is during times like this that you really need to be able to depend on the support of your insurance agents. I am glad Melanie was able to provide you with that support. If you ever need assistance in the future, don't hesitate to reach out! ~Courtney"
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Maria

August 4, 2025

5  out of  5
rating by Maria
"Great communication and very personable staff. Thankful to have them in my corner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeff Tinner

July 30, 2025

5  out of  5
rating by Jeff Tinner
"My wife and I needed Car/Home Insurance and Courtney from State Farm took care of us! We couldn't be more happier with this Insurance Company. Thanks Courtney for helping us out and taking good care of us!"
We responded:
"It's been a pleasure working with you throughout the insurance process! We are so happy that we could save you money while getting you better coverages! We will always make sure you are well cared for and your questions are always answered. Welcome to State Farm!"
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JJR III

July 29, 2025

5  out of  5
rating by JJR III
"Amazing.."
We responded:
"Thanks for taking the time to leave us this terrific review and for the recommendation John! We value your opinion and appreciate your continued support!"
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danny f

July 25, 2025

5  out of  5
rating by danny f
"Awesome insurance company so personal and will help u with everything you need"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Troiani

July 18, 2025

5  out of  5
rating by Kimberly Troiani
"I had a fantastic experience working with Courtney Lisk and the rest of the team. Everyone was friendly, knowledgeable, and truly went above and beyond to help us find the best insurance coverage at a great price. Courtney made the switch from our previous provider incredibly smooth and hassle-free. We’re so grateful for the excellent service and the savings—we highly recommend them!"
We responded:
"Thank you so much for your recommendation, Kimberly and Randy! It was a pleasure getting to know you throughout the process to ensure that your family is adequately insured! We are so glad you made the switch! welcome to State Farm!"
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Emm Najarro

July 17, 2025

5  out of  5
rating by Emm Najarro
"VERY FRIENDLY. She’s awesome , went out her way to help me fix my policy so I had everything I needed immediately! Definitely for her customers and cares to actually help you ! HIGHLY RECOMMEND going through her for any insurance you need"
We responded:
"Thank you for your awesome and honest review, Emily! I’m glad the service Melanie provided exceeded your expectations. It's great to know the process was smooth and enjoyable for you. We truly appreciate your recommendation, as well as the five-stars you gave us. Anytime you have a question, feel free to give us a call. Thanks again! -Courtney "
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Melissa Taramelli

July 11, 2025

5  out of  5
rating by Melissa Taramelli
"Super helpful and informative! I’m so happy we decided to make the switch!"
We responded:
"Thank you so much for your review, Melissa! We work hard to make the switch as effortless as possible! We are also very happy that you decided to make the switch! Welcome to State Farm!"
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helen lancia

July 11, 2025

5  out of  5
rating by helen lancia
"Very nice place the girls are so much fun and the service is excellent"
We responded:
"We love hearing your feedback, Helen! Thank you for being a loyal part of our State Farm Insurance family. We love your vibrant personality and office visits :)"
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Grant Gauntlett

July 9, 2025

5  out of  5
rating by Grant Gauntlett
"I highly recommend agent Courtney Lisk. The staff is great to deal with and did an amazing job handling my claim."
We responded:
"We are so happy that we were able to assist you with your claims process. Claims can be confusing and daunting, so we take great pride in walking our customers through the process. Thank you so much for your review, Grant. We appreciate your business!"
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Dakota Sherman

July 1, 2025

5  out of  5
rating by Dakota Sherman
"By far the best experience ive ever had with shopping for Auto Insurance. Courtney really took the time to go through all the coverages they have to offer and explain in what instances those benefits would kick in. I feel I've found a better coverage plan overall while shaving $100 off my previous policy. Thank you soo much!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We take pride in taking time to explain your policy coverages to you so that we can make sure your policy is personalized to your needs. It is a big win for us if we can get you better insurance coverage's and save you money at the same time. Welcome you to State Farm, Dakota! ~Courtney "
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Justin Swarts

June 27, 2025

5  out of  5
rating by Justin Swarts
"I currently have multiple policies with Courtney. Courtney and her team are always a pleasure to deal with and continually go above and beyond to make the insurance process as easy and informative as possible."
We responded:
"Justin, thank you so much for your honest and positive review and recognizing the effort that we put into making sure we answer all of your questions. We try to make switching to State farm as easy as possible! We truly appreciate you giving us the opportunity to earn your business while protecting your family in the process!"
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Jeremy Kelly

June 27, 2025

5  out of  5
rating by Jeremy Kelly
"A great bunch of people working here. Always helpful and courteous. Always have an answer for any question I have."
We responded:
"Thanks for taking the time to leave us this terrific review, Jeremy! I’m glad we could answer all your questions to your liking. Thanks again for the recommendation and please give us a call whenever more questions come to mind! We appreciate your loyalty and continued support! ~Courtney Best, "
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Carol Chermak

June 20, 2025

5  out of  5
rating by Carol Chermak
"All of the girls in the office are very happy to help with all questions and concerns."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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AJ Project

June 12, 2025

5  out of  5
rating by AJ Project
"Always there - that’s right!"
We responded:
"You've got that right! We pride ourselves on the level of customer service that we offer our policyholders! Thank you for your 5 star review and your loyalty! ~Courtney "
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Val

June 6, 2025

5  out of  5
rating by Val
"Ty courtney! I switched my car insurance to State Farm and it helped me save $370 on my house insurance! Fast and easy, with excellent coverage at a great monthly price."
We responded:
"Thank you for trusting us with all of your insurance needs, Val! It's a win-win when we can save you money and get you a better rate on your insurance premiums! Welcome to our State Farm office. We hope to have the pleasure of protecting your family for years to come!"
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Glamm You up

May 30, 2025

5  out of  5
rating by Glamm You up
"Courtney is by far the best agent to deal with she provided excellent service and followed up with me when I was so busy! Her professionalism is above excellence!"
We responded:
"We’re honored by your positive feedback, Marcie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Courtney"
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Declan Sawchuk

May 29, 2025

5  out of  5
rating by Declan Sawchuk
"The staff were very friendly and helpful!"
We responded:
"We are so happy to have you as part of our Scranton State Farm family! Thank you for your 5 Star Review Declan! Welcome to Scranton!"
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Maria Russo

May 22, 2025

5  out of  5
rating by Maria Russo
"Courtney was not only extremely knowledgeable but answered every one of my questions immediately. She and her staff facilitated every step in the process in a professional manner."
We responded:
"Maria, it was such a pleasure to assist you with all of your insurance needs! We want to thank you so very much for referring us to your friends and family over the past few weeks. We appreciate you giving us the opportunity to earn your business! Welcome to State Farm! ~Courtney "
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Joseph Flynn

May 9, 2025

5  out of  5
rating by Joseph Flynn
"Answered questions, actually listened to concerns and helped me out quickly after my car was involved in an accident."
We responded:
"Thank you so much for your positive review Joseph! We will always strive to provide the best support we can, especially in situations that can be challenging like a car accident. We are fortunate to be able to offer local service to our valued customers. Please let us know if there is anything else that we can do to help you! ~ Courtney "
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Katherine E Markowski

May 7, 2025

5  out of  5
rating by Katherine E Markowski
"Fantastic Ty!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Courtney "
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Jessica Horger

May 6, 2025

5  out of  5
rating by Jessica Horger
"Courtney Lisk - State Farm Insurance Agency is awesome! The staff and Courtney are very kindhearted and helpful, and always respond quickly to any questions you have!"
We responded:
"We’re thankful for the opportunity to earn your business as well as your positive feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Welcome to State Farm, Jessica! ~ Courtney "