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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Chiocchi

October 28, 2025

5  out of  5
rating by Cindy Chiocchi
"I have been with State Farm for a number of years. I have never been dissatisfied with the service . Top notch! Thank you Courtney and staff !!!"
We responded:
"Cindy, thank you for your review and for your continued support and loyalty. I am so happy that you are satisfied with the customer service that the team provides! We are looking forward to serving you for many more years to come. ~ Courtney "
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Alexis Lopez

October 27, 2025

5  out of  5
rating by Alexis Lopez
"Best insurance company of all times .. will recommend 100% best quotes best support , staff is very helpful and responsive, every person I know I recommend, no complaints whatsoever."
We responded:
"Thank you so much for your 5 Star Review and recommendation! We are so happy that you made the switch and we are looking forward to a long term relationship! Thank you for trusting us with the process and giving us the chance to earn your business! ~ Courtney"
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Laura Bianchi

October 26, 2025

5  out of  5
rating by Laura Bianchi
"Jennifer made the process quick and easy switching insurance. The staff is always so friendly and willing to assist."
We responded:
"We’re honored to hear your positive feedback about your experience with Jennifer! We are so happy that Jennifer made switching such a breeze. If there is anything else we can do for your insurance needs, just let us know! Welcome to State Farm Laura!"
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Michael Holmes

October 24, 2025

5  out of  5
rating by Michael Holmes
"Fantastic to deal with and always a huge help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaila Dubranski

October 24, 2025

5  out of  5
rating by Kaila Dubranski
"I had an excellent experience with Courtney - she was able to get me much better coverage at a lower premium and you can tell she genuinely cares about her customers. 100% would recommend!!"
We responded:
"Kaila, thank you for reviewing our State Farm office! I am so happy to hear that you had a great experience with us and can see that we truly care about your well-being and making sure you are adequately protected. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Welcome to State Farm!"
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Barb Karnafel

October 21, 2025

5  out of  5
rating by Barb Karnafel
"Exceptional customer service!!! Jennifer is great!!! She is knowledgeable… answered all of my questions and gave me great advice"
We responded:
"Thank you for your feedback Barb! Jennifer is a VERY valuable member of our State Farm team. I'm so happy you have had the chance to experience her excellent customer service! We appreciate your review and your business! ~ Courtney "
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Zhong Geng

October 15, 2025

5  out of  5
rating by Zhong Geng
"Courtney helped us make an economically sensible switch to State Farm as we have experienced quality service as well as money saving . So far, we are pleased with the decision to use State Farm service!"
We responded:
"Thank you so much for your feedback and 5 Star Review, Zhong! We are delighted to know you had a great experience with our State Farm office. We are so happy that we could assist you with making the switch to State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Courtney "
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Dennis McIntyre

October 15, 2025

5  out of  5
rating by Dennis McIntyre
"Great and prompt service. Very happy with them."
We responded:
"Thank you for reviewing our State Farm office Dennis! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Courtney "
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Karla Ruspi

October 13, 2025

5  out of  5
rating by Karla Ruspi
"The best of the best! Anything I need Courtney always gets right back to me and helps. Not only has she helped my family and I with insurance coverage but she is a huge community support. Always giving back. Highly recommend Courtney and her office."
We responded:
"Thank you for taking the time to share your thoughts! It's hard to believe that Mike referred you to us over 3 1/2 years ago! We are so grateful for your continued loyalty. We’re glad to know you’re satisfied with the service at our State Farm office. We are always happy to help support our customers in any way that we can and supporting your event is one of our favorite ways to give back :) "
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Lauren Kate

October 8, 2025

5  out of  5
rating by Lauren Kate
"I had such a great experience with Courtney! She was able to set me up with a full package auto insurance with so many perks for less than the price of my previous company's quote, which was only state minimums!! She gave me ample time over the phone to work out coverage that was both affordable and protective for my new family car! As a single mom, I am on a tight budget but also value protecting my little kids while traveling. Give her a ring!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! It is our goal to help make sure you are protecting your precious passengers! If there is anything else we can do for your insurance needs, just let us know! We are so glad you made the switch Lauren! ~Courtney "
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Elena OConnor

October 1, 2025

5  out of  5
rating by Elena OConnor
"Along with being a professional and knowledgeable insurance agent, Courtney is a passionate supporter of the community. Whether volunteering her time or sponsoring events, Courtney understands the importance of giving back. She is truly an asset to the area!"
We responded:
"Thank you for your kind words Elena! One of the things that I love the most about my job is being able to serve and give back to the community that I love ❤️ "
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William Williams

September 26, 2025

5  out of  5
rating by William Williams
"Late one Friday evening after many online quotes while hunting for new insurance I received a phone call from Courtney as I was just staring her face down for her insurance agency after receiving my quote from State Farm. The call erupted into a deeply personalized conversation that took her well beyond working hours on a Friday, answering all my questions and tailoring all her answers to my extreme concerns of switching everything over. She set me up, got me going and it couldn't have been a better experience. Courtney calls to check-in on things I'd never expect to be checked in on and new products to further protect myself, my family and my property. Those calls have gone from an agency feel to a friendly conversation and you cannot get better service than with Courtney."
We responded:
"Thank you for leaving us such a heartfelt Google review William! As I said the first time we spoke, we do things differently here. I am so glad that you are enjoying this experience and seeing the difference firsthand through our recent interactions and conversations. We are SO happy that you decided to make the switch to State Farm and that it was as effortless as we promised it would be! Welcome to our State Farm Family! ~Courtney "
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Tonisha Groves

September 26, 2025

5  out of  5
rating by Tonisha Groves
"I have been with State Farm for well ver three years, every time I have an issue, I never hesitate to call. Here are the main reasons why. When I think of Courtney Lisk And her team at State Farm Insurance In Scranton, Pennsylvania votes, like helpful, friendly, knowledgeable, and warm, come to mine. This team is very personable, making me feel like I am not just talking to a robot. I can always trust that they are staring me in the right direction for my car, life and homeowners insurance. They reliable advice and genuine concern for my needs provide me with peace of mind and confidence in my coverage choices. I highly recommend Courtney, and her team for anyone looking for exceptional service and trustworthy guidance in their insurance decisions. Always caring available for questions assistant there the best"
We responded:
"THANK YOU SO much for your genuine and heartfelt review! Ones of the best compliments we can receive is a 5 star review! There is nothing better than hearing about all of the positive experiences our customers have had with my team. Thank you for taking the time to share and acknowledge all of the effort that we put into making sure our customers receive the best possible customer service. We appreciate your loyalty Tonisha❤️"
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Melissa Taramelli

September 25, 2025

5  out of  5
rating by Melissa Taramelli
"Super helpful and informative! I’m so happy we decided to make the switch! I wanted to add to this review. I wanted to say this is honestly the best insurance provider I have ever worked with. Courtney is responsive and so helpful, and Melanie is amazing, she has went above and beyond for me to help me get all the necessary documents needed for the new insurance. I just wanted to thank you all so much! I will recommend you to everyone I speak too!"
We responded:
"Melisssa, your words truly mean so much to us. We do our best to make the switch as effortless as possible for you and I am so glad you had that experience with Melanie! We are also very happy that you decided to make the switch to our State Farm family! We will always be here for you and all of your insurance needs! ~Courtney "
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Philip Jevin

September 24, 2025

5  out of  5
rating by Philip Jevin
"Courtney and her team are a great addition to the community! They’re extremely responsive with quotes and adjustments whether it be through text, email, or a phone call."
We responded:
"Thank you for taking the time to share your thoughts, Phillip! We’re glad to know you’re satisfied with the service at our State Farm office. We have enjoyed getting to know you throughout the process! If you ever have any questions or need assistance, we’re always here to help! Thank you for your continued support :) ~Courtney "
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Tina Reese

September 17, 2025

5  out of  5
rating by Tina Reese
"The girls here are so friendly and know their insurance info. They change things for me as soon as I text them, there's no waiting."
We responded:
"Tina, thank you so much for reviewing our State Farm office! We’re thrilled you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Courtney"
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Jerome McTague

September 16, 2025

5  out of  5
rating by Jerome McTague
"Melanie was very helpful, professional and friendly. She took the time to help us make informed decisions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and appreciate you giving us the opportunity to assist you with your insurance needs. It is great to hear how helpful and friendly Melanie was. We are just a call or text away if you need anything at all. ~ Courtney "
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Lauren Costa

September 15, 2025

5  out of  5
rating by Lauren Costa
"Great customer service every time I call very professional and friendly highly recommend them!!!"
We responded:
"We’re thankful for your feedback Lauren! It’s always a pleasure to assist you with your insurance needs. Thank you for being a valued member of our State Farm family for the last 4 1/2 years. We appreciate your continued support and loyalty. If there is anything else we can do to help, please let us know! ~Courtney "
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Kevin Cordero

September 8, 2025

5  out of  5
rating by Kevin Cordero
"Super warm, cozy and very welcoming!!!"
We responded:
"Kevin, we are so happy that you had such a positive and warm experience with our office! We want to welcome you to our State Farm family! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Courtney"
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Bruce Wayne

September 8, 2025

5  out of  5
rating by Bruce Wayne
"coverage is great. I have many vehicles as a collector. Aslo involved in accident thought I'd be dealing with it for weeks, but they really had my back helped me get a new vehicle very grateful to have them as my insurance company for my collection actually seem to care about their customers."
We responded:
"Thank you for your 5-star review Bruce! Claims can be very inconvenient and often times frustrating. That is why Jennifer's claim follow up is so important for our policyholders. I am glad that she was able to assist you and make the process seamless. My State Farm team and I are happy to be your good neighbor. Thank you for your loyalty and kind words! ~ Courtney "
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James Dougherty

August 27, 2025

5  out of  5
rating by James Dougherty
"I enjoy dealing with Courtney and her staff, they are always there to answer any questions and help you find the right coverage. They also find a little time for a little friendly conversation and always have a welcoming smile!"
We responded:
"Thank you Jim! We just want you to know that we enjoy your visits as much as you do! Thank you for giving us the opportunity to take care of all of your insurance...and thank you for always making us smile!"
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Svetlana Reina

August 18, 2025

5  out of  5
rating by Svetlana Reina
"Our entire family have been with Courtney Day Lisk State Farm agency for about 7 years. The best one we ever had before. Always competent, professional, and very friendly. They always there for you whoever you have a question or a problem related to insurance. They know all their clients and treat them like a family. I give five stars and would highly recommend this agency to my friends and whoever asks me for a referral. Thank you, Courtney, thank you a great team of hers! Svetlana R Moscow, PA"
We responded:
"Thank you for much for sharing your kind words and feedback. It has been an absolute pleasure to take care of your family's insurance needs over the past several years. We will always be here for you and will do our best to make sure you and your family are protected. Your family is an extension of our family!"
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Samantha Krisa

August 15, 2025

5  out of  5
rating by Samantha Krisa
"Courtney is the kindest and easiest insurance agent to work with! She’s made the process of switching companies stress free while giving me more coverage than I previously had for an insanely better rate! If you’re hesitant and need help, Courtney is extremely friendly and knowledgeable throughout the whole process. Highly recommend her!"
We responded:
"Thank you so much for your sincere review, Samantha! We truly enjoy helping our customers every step of the way and work hard to make the transition as seamless as possible. It's great to hear that you had that experience. It is always a win-win when we can offer you better coverage and save you money! Welcome to State Farm 😊"
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anthony fortino

August 11, 2025

5  out of  5
rating by anthony fortino
"Melanie was awesome. She handled my issue, which quite possibly could have been my fault, with professionalism and patience. The results were fantastic, favorable to me, and although required some back and forth correspondence, were yielded very quickly. Highly recommend, thanks so much!"
We responded:
"Thank you for sharing your recent experience with Melanie. I am so glad that the end result was positive and favorable for you. It is during times like this that you really need to be able to depend on the support of your insurance agents. I am glad Melanie was able to provide you with that support. If you ever need assistance in the future, don't hesitate to reach out! ~Courtney"
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Maria

August 4, 2025

5  out of  5
rating by Maria
"Great communication and very personable staff. Thankful to have them in my corner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"