Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Saydie Ouellette

Saydie Ouellette

April 22, 2025

5  out of  5
rating by Saydie Ouellette
"Courtney and team are wonderful to work with and take the absolute best care of their customers! I couldn’t recommend them more!"
We responded:
"Thank you so much for your review, Saydie! It's hard to believe that you were a member of this team many years ago. You were a huge part of providing that amazing customer service to our customers! Although your career path took you in a different direction, we feel blessed that you still place your trust in us for all of your insurance needs. We think of you often and fondly :)"
Profile photo of Harold Rozelle

Harold Rozelle

April 16, 2025

5  out of  5
rating by Harold Rozelle
"Courtney is outstanding as an State Farm agent and person, she is first class supplying you with all the info you need for multiple policies and breaking them down and explaining every facet, she makes you feel like one of the family, a rare commodity today, she will go out of her way to make you comfortable with your decisions, a pleasure doing business with her, and Melanie her assistant, also a first class representative of the agency, answering questions and getting you in the right place in a polite and private manner, thank you!"
We responded:
"Harold, your review really embodies everything that we strive to do for our policyholders here. We appreciate you taking the time to share your positive experience with us! We appreciate you giving us the opportunity to earn your business! You are officially a member of our State Farm family! Welcome to State Farm! ~ Courtney "
Profile photo of Leeann Vautrin

Leeann Vautrin

April 14, 2025

5  out of  5
rating by Leeann Vautrin
"Courtney was FANTASTIC! Really a dream call. Not only was she lovely to speak to but also saved me $200 a month by switching from Progressive to State Farm. Thank you a million. State Farm is lucky to have you!"
We responded:
"Thank you for the amazing 5-star review, Leeann! Although we love being able to save our customers money, our biggest achievements are the relationships we build in the process! It was a please getting to know you and your family so that we could talk about your insurance needs. We are the lucky ones and are grateful for the opportunity to insure your beautiful family. Welcome to State Farm! ~ Courtney "
Profile photo of Nikki Onhvandy

Nikki Onhvandy

April 12, 2025

5  out of  5
rating by Nikki Onhvandy
"Courtney was a pleasure to speak with, and she went above and beyond to thoroughly explain everything I needed to understand about my life, auto, and home insurance policies. She is dedicated to ensuring that you receive the best rates out there. Courtney guided me through the process step by step and addressed all of my questions. I highly recommend her services! Additionally, her team is very friendly and makes you feel like a valued member of their family."
We responded:
"Nikki, you are a valued member of our State Farm family. We admire you for taking the time to review your insurance and for taking the steps to make sure your family is protected. We are truly honored to be insuring a 3rd generation of your family. This is why we love what we do! Thank you so much for sharing your recent experience in a Google review! And remember....we are always only a phone call away! ~ Courtney "
Profile photo of Tony Moses

Tony Moses

April 11, 2025

5  out of  5
rating by Tony Moses
"Courtney and Jennifer saved me a ton of money on my home and auto policies! I couldn’t have asked for a better experience."
We responded:
" Thank you, Tony, for your 5 Star Review! We’re thrilled to hear we were able to find you the best insurance rates. Providing the right coverage for you combined with best possible customer service is what we strive for! Thank you so much for choosing State Farm! ~Courtney"
Profile photo of Jessica Long

Jessica Long

April 7, 2025

5  out of  5
rating by Jessica Long
"State farm had the best rate and it was an easy decision to switch. Courtney made the process seamless while helping me get the best discounts! I am so happy to have made the switch."
We responded:
"Thank you for sharing your outstanding experience, Jessica! It's wonderful to hear that we provided exceptional service and found the best insurance quote for you. If there's anything more we can assist you with, please give us a call! We are also SO happy and grateful that you made the switch! Welcome to State Farm! ~Courtney "
Profile photo of Nathan Wescott

Nathan Wescott

April 2, 2025

5  out of  5
rating by Nathan Wescott
"Fantastic service. Always answer the phone ready to take action and help resolve any issues or answer any questions."
We responded:
"Thank you so much for the five-star review Nathan! We're delighted that you had a positive experience with us. We will always strive to help you resolve any issues as swiftly as possible. Please don't hesitate to reach out should you have any further questions! We truly appreciate your support and look forward to assisting you again in the future! -Courtney "
Profile photo of Kathleen Wheeland

Kathleen Wheeland

March 27, 2025

5  out of  5
rating by Kathleen Wheeland
"I will not discuss my insurance with anyone other than Jennifer P. Love Courtney's entire staff, always feels like you're visiting with friends."
We responded:
"Kathleen, your review means so much to us! Thank you for recognizing Jennifer and for trusting her with your insurance needs. She takes pride in her relationships with policyholders and that is what sets our agency apart from the others. We appreciate you and your loyalty to State Farm! You will always be a part of our State Farm family! ~ Courtney "
Profile photo of Cornholio Bunghole

Cornholio Bunghole

March 21, 2025

5  out of  5
rating by Cornholio Bunghole
"We got a great rate through Jenn, we love this State Farm. Everybody is so helpful and they know their stuff."
We responded:
"Thank you for your 5 star review and acknowledging Jenn's hard work and excellent customer service! Combined our team has over 40 years of experience!"
Profile photo of Courtney Wheeland

Courtney Wheeland

March 21, 2025

5  out of  5
rating by Courtney Wheeland
"Jennifer is amazing and so sweet!!!"
We responded:
"I have to agree with you, Courtney! I am so glad that you had such a great experience with Jennifer! She works so hard to provide top notch customer service to our policyholders! We appreciate your 5 ⭐️review! ~ Courtney "
Profile photo of Melissa Boyko

Melissa Boyko

January 29, 2025

5  out of  5
rating by Melissa Boyko
"Very helpful and friendly 😄 when you have a problem they are there"
We responded:
"Thank you so much for your great review and for being a loyal and valued member of our State Farm family for several years now! We will continue to be here to assist you in your times of need. That is one of the greatest benefits of having a local agent! We appreciate your continued support! ~Courtney "
Profile photo of MegEliza Sarah

MegEliza Sarah

January 17, 2025

5  out of  5
rating by MegEliza Sarah
"Melanie was fantastically personable and beyond knowledgeable. She was patient while also informative. Glad to actually understand what I’m paying for. Thanks Melanie!"
We responded:
"Megan, thank you so much for recognizing the lengths that Melanie goes to in an effort to ensure our customers understand their insurance and feel comfortable asking questions. We are so glad that you chose our office to do business with! Welcome to State Farm!"
Profile photo of Rob Nardelli

Rob Nardelli

December 19, 2024

5  out of  5
rating by Rob Nardelli
"I had an excellent experience working with Courtney! She went above and beyond to find me the best possible quote for my insurance needs. Her dedication, professionalism, and attention to detail were truly impressive. She kept me informed throughout the process and ensured I fully understood my options. I highly recommend Courtney to anyone looking for an agent who genuinely cares about their clients and works tirelessly to get them the best deal!"
We responded:
" Thank you for taking the time to leave this five-star review, Rob! Your recommendation means so much to everyone here in the office. I’m glad that I could answer your questions and leave you feeling satisfied with our service. I hope you reach out anytime you have a question or require additional information. -Courtney "
Profile photo of Sarah Gauntlett

Sarah Gauntlett

December 18, 2024

5  out of  5
rating by Sarah Gauntlett
"Courtney answered all of my questions and helped me greatly with all things insurance related! I would definitely recommend her to my family and friends for all of their insurance needs!"
We responded:
"Sarah, your review made our day today! Thank you so much for the five-star review! We're delighted that you had a positive experience with us. If there's anything else you need, please don't hesitate to reach out. We truly appreciate your support and look forward to assisting you again in the future! -Courtney "
Profile photo of Shaina Juliana

Shaina Juliana

December 6, 2024

5  out of  5
rating by Shaina Juliana
"An amazing experience. I hate having to deal with insurance shopping and they just made the whole process so easy and I got a better rate than I was even expecting for my car insurance."
We responded:
"Thank you for sharing your experience. We're thrilled to hear that we were able to make the insurance shopping process easy for you and that you received a better rate than expected for your car insurance. If there's anything more we can do to assist you, please feel free to reach out. -Courtney "
Profile photo of Jenna Capriotti

Jenna Capriotti

December 6, 2024

5  out of  5
rating by Jenna Capriotti
"Everyone was so great and helpful. They helped me buy my first policy and made it easy to understand. Very great."
We responded:
"Thank you for your feedback. We're delighted to hear that our team made the process of buying your first policy easy and understandable. Please give us a call if you have any other questions or concerns. -Courtney "
Profile photo of Cyd McGaughey

Cyd McGaughey

November 27, 2024

5  out of  5
rating by Cyd McGaughey
"I have been with State Farm for well ver three years, every time I have an issue, I never hesitate to call. Here are the main reasons why. When I think of Courtney Lisk And her team at State Farm Insurance In Scranton, Pennsylvania votes, like helpful, friendly, knowledgeable, and warm, come to mine. This team is very personable, making me feel like I am not just talking to a robot. I can always trust that they are staring me in the right direction for my car, life and homeowners insurance. They reliable advice and genuine concern for my needs provide me with peace of mind and confidence in my coverage choices. I highly recommend Courtney, and her team for anyone looking for exceptional service and trustworthy guidance in their insurance decisions."
We responded:
"Sheila, it has truly been a pleasure having you as a policyholder all of these years. We appreciate your loyalty and the trust that you continue to put in us to make sure you and your family are adequately insured. We will continue to be here for all of your insurance needs! You have become part of our family here and we all smile when we see your phone number come up on the caller ID! On this day before Thanksgiving, we are grateful for customers like you!"
Profile photo of grace keris

grace keris

November 16, 2024

5  out of  5
rating by grace keris
"Courtney is one of the most understanding women I have ever worked with. Great service and a great attitude. I recommend to anyone interested - she will absolutely not let you down."
We responded:
"We are very appreciative for the great review and recommendation! We always strive to provide the best service possible! I will not let you down, Grace!"
Profile photo of Carys P

Carys P

November 15, 2024

5  out of  5
rating by Carys P
"Courtney is amazing!!! Such a helpful person i would 100% recommend!"
We responded:
"Thank you for the recommendation and amazing review Carys! We are grateful for your continued loyalty and support! ~ Courtney"
Profile photo of Sophia Policare

Sophia Policare

November 15, 2024

5  out of  5
rating by Sophia Policare
"Courtney is amazing! Such high attention to detail. 5/5 stars for sure!!"
We responded:
"Sophia, thank you for commenting on our attention to detail! Those small details are sometimes what matter the most! We will continue to strive to provide you with the best possible experience that we can offer! ~Courtney "
Profile photo of Julianna Purcell

Julianna Purcell

November 15, 2024

5  out of  5
rating by Julianna Purcell
"Courtney is incredible! She meets each client with such kind and professional service. She is so helpful! 10/10 recommend her!"
We responded:
"Thank you for your 5 star review Julianna! We are so grateful for each and every customer that we are fortunate enough to work with. We will always be here when you need us! ~Courtney "
Profile photo of Evan Gonzalez

Evan Gonzalez

November 15, 2024

5  out of  5
rating by Evan Gonzalez
"Awesome!"
We responded:
"Thanks for taking the time to leave us this terrific review, Evan! Please give myself or anyone in the office a call whenever you have a question or concern! ~ Courtney "
Profile photo of maeve walsh

maeve walsh

November 15, 2024

5  out of  5
rating by maeve walsh
"courtney is such a kind soul and nice person to be around she is so helpful to all my needs"
We responded:
"Thank you for your kind words Maeve! We're happy to hear we provided you with friendly service. Your appreciation means a lot to us, and we’re glad we could assist you. If you need any more help or have further questions, please don't hesitate to reach out. We're here for you! -Courtney "
Profile photo of Samantha Jones

Samantha Jones

November 14, 2024

5  out of  5
rating by Samantha Jones
"Best insurance possible! Their rates are super low and that staff is amazing! A few years later and still love this insurance company!! They always find a way to get affordable insurance and the girls I deal with there are always super sweet!!"
We responded:
"Thank you for your enthusiastic feedback! We're delighted to hear that you've had such a positive experience with our insurance services over the years. It's great to know that you've found our rates to be competitive and our staff, especially the team you interact with, to be consistently sweet and helpful. If there's anything more we can do for you, please don't hesitate to reach out. -Courtney "
Profile photo of Aaron Redis

Aaron Redis

November 12, 2024

5  out of  5
rating by Aaron Redis
"Thank you to Mel and Courtney for the speedy and friendly service! It’s much appreciated. ☺️"
We responded:
"Aaron, it was so nice meeting you in our festive office this morning! It's always a win-win when we can get you better coverage and save you money on your insurance premiums! Welcome to Courtney Lisk State Farm!"